All color and material samples are available for you to view and select at your local dealer.
Your dealer is looking forward to your visit and will be very happy to assist you with advice and sales.
Use our dealer locator to find a dealer near you.

Our range is very extensive in terms of material, color and size.
Unfortunately, we cannot meet your request to manufacture our products in a different version than shown in the catalog or on the website.

Your dealer is looking forward to your visit to inform you about the possibilities offered by our range.

Click here to go to our dealer locator.

Yes, STERN table frames are all equipped with height adjusters so that you can compensate for small unevennesses in the surface. Thanks to the new leveling system that STERN has been using since 2023, the height can be adjusted steplessly by lifting slightly.

STERN pillows/cushions are made of polyacrylic. It has a very high light fastness of 7-8 (with a maximum value of 8). Therefore, our pillows have a very good protection against UV radiation.

However, please keep in mind that every fabric tends to fade over time due to direct or indirect UV radiation. Wetness promotes fading, so please be sure to dry wet fabrics in the shade.

Ja, die Tischplatten können, wenn sie direkter Sonnenstrahlung ausgesetzt sind, entsprechend warm werden. Je dunkler Ihre Tischplatte ist, desto wärmer/heißer kann sie werden. Dies liegt daran, dass dunkle Materialien oder Farben die Sonnenstrahlen besser absorbieren und sich dadurch auch schneller erhitzen.

Unfortunately, this question can not be answered in a general way, because it depends on various factors. The outside temperature, the amount of water, whether a cushion is in the shade or in the sun - these and other factors affect the drying time.

On average, one can assume:
In the shade: 5-6 hours
In the sun: 2-3 hours

In order to enjoy your STERN furniture for as long as possible, we recommend that you cover it with a STERN protective cover. If you do not have a protective cover available, we recommend that you store the cushions and pillows in a protected place.

Here you can find fitting STERN protective covers.

You can not buy products directly from us. For the purchase of products from our current collection, our trade partners are available for advice and sales. Use our dealer locator to find a dealer near you.

Use our dealer locator to find a dealer near you by entering your zip code.

You are welcome to access all of our STERN catalogs and flyers online.

You prefer a catalog in printed version? Feel free to contact us using the contact form and we will send you a catalog by mail.

You will receive information about your order or delivery exclusively from the dealer from whom you purchased your garden furniture.

If you have any questions about our products and their processing, please contact one of our specialist dealers, who will be happy to advise you.
Click here to go to our STERN specialist dealer locator.

We do not have an exhibition for end customers. However, we have many competent dealers who will be happy to advise you and show you our range.

You can find the nearest dealer in your area via our STERN dealer locator

Our tip: It's best to give the specialist dealer a quick call beforehand to make sure they display the product you want.

Yes, the Silverstar table tops must be screwed to the frame and must not simply be laid on top. A matching mounting kit is included.
If you do not mount your HPL top to the frame, it will warp over time.

Assembly instructions should be included with each of your purchased products. Take another look in the box to make sure you haven't overlooked the assembly instructions.

However, if you still can't find it, just contact us directly, explain for which product you need assembly instructions and we will send them to you immediately.

The fastest way to reach us is via our contact form

To ensure that your newly purchased outdoor furniture will accompany you for a long time, we recommend that you care for and protect it regularly.

Instructions on how to care for your furniture are included with the products. You can also find all our material instructions.

To facilitate the care and cleaning of STERN furniture, special care and cleaning products have been produced for our range. You can purchase these through specialized dealers.

Here you can find an overview of STERN care and cleaning products.

Since it can get quite cold and unstable in winter, we recommend that you protect your STERN furniture accordingly. Ideally with a suitable STERN protective cover.

Please make sure that the cover is sufficiently ventilated to prevent condensation from forming. You can use simple plastic wedges or similar as spacers for this purpose.

Your furniture will be in good hands under a canopy. So they are not exposed to direct weather (snow, sleet or rain). Storage in a dry, unheated room is also ideal.

In addition, you should drain any water that may have entered from all racks with cavities before wintering. This is best done by removing the floor glides. Please do this on a non-sensitive surface if the water is discolored. When water freezes in the pipes, it expands. This can cause damage to the material.

Basically, all our outdoor furniture are suitable for outdoor use. This means that you can leave the furniture outside in the summer without any issues.

Nevertheless, for products with fabric, to ensure a long life of your outdoor furniture, we recommend you to cover it with a suitable STERN protective cover.

Flash rust can occur especially on stainless steel furniture and significantly affect its appearance. You can remove flash rust with our green stainless steel sponge, which is included with our product. For special cleaning and care, we recommend our STERN stainless steel cleaner.

You can obtain our care products from specialist dealers. Here you can find our STERN dealer locator.

Mildew stains can occur on both wooden furniture and textiles. While mildew stains can usually be removed from wood, this is almost impossible with fabrics or textiles.

Here are instructions on how to remove stick stains from wood.

Over time, the wood acquires a silver-gray patina on the surface. The appearance of patina in no way affects the quality of wood and the use properties of your furniture. Here you will find the care instructions for teak.

Here you can find our STERN Teak Cleaner and Protector.

You can obtain the care products from our specialist dealers. Here you can find our STERN dealer search.

Water stains can occur on stainless steel furniture. Here are tips on how to treat water stains on stainless steel furniture.

Here you can find the STERN stainless steel cleaner.

You can obtain our care products from one of our specialist dealers. Click here to go to our STERN dealer locator.

Here's how to remove grease stains from teak.

Our outdoor furniture is equipped with black floor glides. These fit perfectly with the design of the furniture, are stable and have UV protection.

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However, like all plastics, our floor glides also have an abrasion, which can vary depending on the structure of the floor. On light floors, this abrasion can leave visible streaks. With household cleaners, you can easily remove the streaks.

Here are tips to remove scratches in aluminum.

Here are tips to remove scratches in stainless steel.

Here are tips to remove scratches from HPL panels.

Cushion made of polyacrylic:

Pillowcases with zipper can be easily washed in the washing machine on the delicate cycle at a maximum of 30 ° C with a mild detergent. Please pull damp over the filling afterwards and dry the pillow set up in the shade. We advise against drying in a tumble dryer, as it damages the fibers. To maintain the dirt and water repellent properties, we recommend the use of our star outdoor fabric protector.

Here you can find our STERN outdoor fabric protector and cleaner.

You can buy the pillows at one of our specialty retailers. Here you come to our STERN specialist dealer search.

Cushion made of polyester:

Pillowcases can be easily washed in the washing machine on the gentle cycle at 30°C. Cover the pillowcase while still wet on the foam and let it air dry in the shade. They should not be ironed or dried in the dryer.

We recommend, to remove dirt and unwanted patina, to treat your STERN wooden furniture at least 1x a year with our STERN Teak Cleaner.

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In addition, you should still use our STERN Teak Protector to treat your STERN outdoor furniture. This allows you to refresh the appearance of the wood to counteract the appearance of patina. It is important here that you check whether you like the color before use.

Here you can find the care instructions for teak.

Here you can find the STERN care and cleaning products.

You can obtain our STERN care products from one of our specialist dealers. Click here to go to our STERN dealer locator.

Here we can not make a blanket statement. This depends on when you bought the furniture and how long the products were already in the range at that time. If you can still find the product on our website, then a subsequent purchase is usually possible.

Please contact your contractual partner for a complaint check. We recommend that you visit your specialist dealer directly with your proof of purchase and image data of the complaint. The damage can then be identified more quickly and a solution found.

Contact your specialist dealer in confidence if the screw set is missing from your package. Your specialist dealer will help you as quickly as possible.

As a rule, we have spare parts in stock for all our current articles. In some cases, even for items that are already no longer in our current range. This mainly includes wear parts, such as foot caps or spare parts such as armrests. Please also contact your dealer for this purchase.

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To help you quickly, please tell your dealer the item number or serial name.

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If you no longer have this data, take a photo of the purchased product and send it to your dealer. This way, the required spare part can be quickly identified and reordered through your dealer.

Here you can access our STERN dealer locator.

Please contact your contract partner for complaint investigation. This will contact us immediately.

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Please understand that we can only process complaints through the specialized trade, your contractual partner.

We recommend that you visit your specialist dealer directly with your proof of purchase and image data of the complaint. The damage can then be identified more quickly and a solution found.

We act within the legal warranty, which is 2 years according to BGB §365.

We do not offer a factory repair service. Please contact your contractual partner in case of repair.